Spot and expand the “Bluetooth” and double on the driver to see the status of it. Make sure to select the option to "Delete the driver software for this device" if allowed.4. † The opinions expressed above are the personal opinions of the authors, not of HP. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Bluetooth used to work when I had vista installed but it is not wroking windows 7. Clear out your temporary files: Press the Windows* Key + R to open the run box. Your method worked perfectly and immediately without a reboot! Third one in the list. Updates with a blue information icon are optional. Here you will need to make sure Temporary Files are checked, you may uncheck everything else then press OK. 5. Wireless: WiFi_20.10.2_PROSet64_Win10.exe    2. I installed this sooftware, but did not see the Bluetooth icon in device manager. It referred me to an online chat person who referred me to HP support for a fee. 2. - Bluetooth also no longer appears in Device Manager. 4. Ask the community. After I uninstalled Bluetooth, shouldn't the PC re-install the drivers upon reboot? Follow the on-screen instructions to run the troubleshooter. ... Operating System Versions: Windows XP, 7, 8, 8.1, 10 (x64, x86) Category: Bluetooth devices. Reboot / Restart the computer and log in – the driver will reinstall itself ===== Tell the computer it is not allowed to turn off your Bluetooth driver . Click on Hardware and Devices. If the issue still persist refer to the Method 2. You can refer to the specifications in this Link: Simply ask a new question if you would like to start the discussion again. I did try system restore, but it did not help. Bluetooth no longer appears in the action center. It is very cost effective and economical. Brilliant, thanks! Neither does the Bluetooth Settings open. By using this site, you accept the. Make sure to select the option to "Delete the driver software for this device" if allowed. Press Windows key + X, and select Device Manager. I think one was for HP Quick Buttons and the other was for Broadcom Wireless LAN Adapter. 1. Problem: Bluetooth has quit working. Here you will need to make sure Temporary Files are checked, you may uncheck everything else then press OK.5. Bluetooth® > Right click on your Intel(R) Wireless Bluetooth(R) and uninstall it. Am I correct? † The opinions expressed above are the personal opinions of the authors, not of HP. Click the Start button. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ***, ‎03-13-2018 Install the Intel® Wireless and Bluetooth® packages that you downloaded back in step one. My bluetooth is still missing. Method 2: … Ask the community. Subcategory: HP Bluetooth devices. Have been seeing a lot of BT issues. Type in "Change Bluetooth Settings" in the Search field and press the "Enter" key. The specification of my notebook is . CSR Bluetooth services are running, but no CSR Bluetooth Radio icon shows in the Device Manager. Hi KrazyToad - HP Support Assistant did not help me. I tried all kinds of solutions available online. After rolling back the driver and also trying a driver update (Windowes said it was the latests version, it wasn't) it worked intermittently and the bluetooth icon etc. Search for Intel(R) Wireless Bluetooth(R). But then the bluetooth will disappear within a minute, and the Unknown USB Device will reappear. HP integrated module with Bluetooth 2.0 wireless technology. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p... Click My devices in the top menu, and then click Updates in the My PC or My notebook pane. 3. Select the box next to any updates you want to install, and then click Download and install. Operating System: Microsoft Windows 7 (64-bit) CSR Bluetooth services are running, but no CSR Bluetooth Radio icon shows in the Device Manager. How do I enable Bluetooth? If the issue persists, try a System Restore to an earlier time before the issue started, Please refer to this Link: https://support.hp.com/ie-en/document/c01835735 for help in restoring your computer to an earlier date. You could buy a USB Bluetooth dongle from a local store like Best Buy or Staples or through an online portal like Amazon or Ebay. And, why are all my BT services still running? I don't think my oldest backup is old enough to have the BT. If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue. May I know since when are you facing this issue? Bluetooth®: BT_20.0.0_64_Win10.exe2. Is Bluetooth a third party software on my computer? When prompted, choose to "discard settings."3. My bluetooth disappeared after installing some HP updates but I can't remember or find which updates they were. Recently I upgraded my OS to windows 10. Network Adapters > Right click on your Intel(R) Dual Band Wireless and uninstall it. I forgot to mention the first time I ran HPSA it listed Bluetooth driver, and said it was not installed successfully with a code 31. Available . Select Troubleshooting. Did you click on My devices in the top menu, and then click Updates in the My PC or My notebook panel after running HPSA? Your Computer only has the 802.11 wireless a/b/g/n wireless card and does not come with a Bluetooth, You can refer to the specifications in this Link: https://support.hp.com/in-en/document/c01892903, Keep me posted if you need further assistance, Didn't find what you were looking for? HP Bluetooth Wireless Print and PC Adapter. I suggest you download and run the HP Support Assistant and it will look for all the latest drivers for your computer. - However, under "Universal serial bus controllers," there appears an "Unknown USB Device (Device Descriptor Request Failed)". I had the same problem for a long time and I just found this post. Operating System . Check if issue persists. Review the list of updates. Type Cleanmgr.exe and press OK. When prompted, choose to "discard settings.". Click the update name for a description, version number, and file size. Windows 7. Neither does the Bluetooth Settings open. Product: HP Pavillion e9260f. BIOS version: Insyde F.34, 6/15/2017. I uninstalled the driver, but when I rebooted, it did not get installed. Uninstall your device drivers from Device Manager:    1. http://www.catalog.update.microsoft.com/Search.aspx?q=KB4090913, **Click Accept as Solution on a Reply that solves your issue*****Click the Thumbs-Up button as a way to say Thanks!

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