I called 1-800-Samsung and left a call back number. There's no problem with the water flow. The ICE OFF icon came on without enabling the icon (did NOT push). The automated system said a representative would call me back in about 6 minutes, but no one called back after more than an hour. It also freezes into a clump, which then locks the ice bucket from being removed to 'unclump' the frozen block of ice, so you have to either reset the freezer or routinely remove the ice … Have defrosted the ice maker … The Temperature is set to -5, 34 and has been set at these temps for years. Samsung RF24FSEDBSR Quick Start Manual 21 pages. Ice maker … The icon will light up and the Ice-Maker sec for - To turn the Power Cool function on stops making ice. Page 18: Changing Water Filter To order more water filter cartridges, contact your authorized Samsung … The ICE OFF icon won't enable on my Samsung Refrigerator (Model: RF24FSEDBSR/AA Serial: ). Samsung RF24FS Series User Manual 37 pages. Very slow and small qty of ice. The ice maker is terrible. BestBuy (the place I bought this refrigerator) told me to contact Samsung to have the ice maker replaced. Also See for Samsung RF24FSEDBSR.

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